Thank you for purchasing a Dantracker product.
Our Right of Withdrawal and Right of Return is last updated 1 July 2022
If, for any reason, you are not satisfied with your purchase, please review our Cancellation and Return Policy. The following terms apply to any product You have purchased from Dantracker.
The words of which the first letter is capital have meanings defined under the following conditions. The following
definitions shall have the same meaning whether they occur in the singular or the plural.
For the purposes of this Cancellation, Return and Refund Policy:
VAT and registration number : DK42772011
Address: Kratholmvej 62 C, DK-5260 Odense S, Denmark
"DANTRACKER" (all caps) means one of our physical GPS tracking and recovery products, such as Dantracker IA, Dantracker SPY, Dantracker 5Y, Dantracker 5Y SPY, Dantracker BI-3, Dantracker BI-4, Dantracker BI-9, Dantracker BI-10 or in combination (Bundle) where subscription is included.
The term "DANTRACKER" (all capitals) also refers to the following Fleet products, Dantracker OBD Mini, Dantracker OBD Maxi, Dantracker Fleet or in combination (Bundle) where subscription is included
"DANTRACKER" also includes future products and sales of parts of the technology (PCB)
Your DANTRACKER registers your current position using GPS satellites. DANTRACKER transmits the position to the server via GSM mobile network and updates the location on your APP / PORTAL on your PC. You can only use DANTRACKER and receive positions if you have an active subscription.
You can cancel your Order within 14 days without giving any reason for doing so.
The time limit for cancelling an Order is 14 days from the date you received the Product or a third party designated by you, who is not the carrier, takes possession of the delivered product.
Hereafter, you have 14 days to return the Product.
To use your right of withdrawal, you must inform Us about your decision by a clear statement. You can inform Us your decision:
We will refund the amount within 14 days from the day we receive the returned Product. We will use the same payment method as you used for the order or bank transfer and no any charges for such a refund will be charged.
The product being eligible for return, you must meet the following requirements:
We reserve the right to refuse return of products that do not meet the above return conditions.
You are responsible for the cost and risk of returning the producs to Dantracker. Send the Products to the following address:
Dantracker ApS Kratholmvej 62 C, Stenløse DK-5260 Odense S Denmark
We cannot be held responsible for Product damaged or lost in return shipment. We recommend to send the product by registered postal service or shipping company. We cannot issue a refund without receipt of the Product or proof of received return delivery.
If you have any questions about the right of withdrawal, return and refund policy, please contact Us:
Disputes between Dantracker and the buyer will be resolved amicably. If this fails, either party may submit the dispute to the Danish courts for full and final settlement.
Please print these terms or save them. Best regards
Dantracker ApS Valid from 1 July, 2022
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